Return Policy

My goal is to provide only the best colored pencil art instruction possible, whether through digital products, interactive courses, or other products. I’m so focused on providing you with a positive learning experience, that I will work with you to assure your satisfaction.

In other words, if you are unhappy with anything, contact me at Returns@Carrie-Lewis.com.

Digital Products

If you are not satisfied with an ebook purchased directly from this website (that is, an ebook published by Carrie L. Lewis,) contact me at Returns@Carrie-Lewis.com.

The purchase price may be refunded in full within 30 days of the date of purchase. You may also exchange the ebook for another ebook of equal value, if you prefer.

Courses

Full tuition on email drawing classes and online colored pencil courses is refundable for up to thirty (30) days after enrollment. After thirty (30) days, partial refunds may be offered at the discretion of Carrie L. Lewis, and pro-rated based on the number of lessons delivered.

Tuition may not be refunded after half of the scheduled weekly lessons have been delivered.

If you are not satisfied with a lesson by email, you may opt for another lesson on any topic, or a full refund within five (5) days of the completion of the lesson.

Affiliate Products

Refunds on affiliate products must be made through my affiliate partners. The return policies of each affiliate partner apply to any purchase you made through that partner.

Remember

If you want to make a return, contact me at Returns@Carrie-Lewis.com.